Subscriptions
Subscribe & save!
Get effortless ambiance delivered right to your door. You'll never run out of your favorite fragrances again!
Here's how:
1. Pick your fragrance
2. Choose your schedule
3. Cancel or edit anytime
4. Save 5% on every order
Not sure where to start?
FAQs
Can I change my subscription?
You can edit your subscription by signing into your account, navigating to the 'Manage Subscriptions' section and clicking the 'View Details' button on your subscription. This will take you to the Subscription Management page, where you can edit your subscription, skip, pause, and more!
No payment information will be collected, the system will use your existing payment info on file, and no additional charges will be placed until the next renewal payment.
Can I subscribe to multiple items?
Of course! On your initial order, you can add as many items as you wish to your cart, just make sure that the product is correct and the subscription details are accurate.
Can I cancel my subscription?
You can cancel your subscription at any time by signing into your account, clicking the ‘view details’ button on your active subscription, scrolling down to the bottom and clicking on ‘Cancel Subscription'.
Can I change my shipping address?
You can edit your shipping address at any time by signing into your account, navigating to the Subscriptions section, and clicking the “Change Address” button. This will take you to the edit shipping address form, which will update your address on the subscription as well as your shipping address on file for the main account.
Can I change my payment method?
You can change your payment method at any time by signing into your account, navigating to the Subscriptions section, and clicking the “Change Payment” button. This will take you to a form to change your payment method for the subscription to a previously-saved or new credit card.
Can I pause my subscription?
Yes. Sign in to your Candle-lite account online and navigate to the manage Subscriptions tab. Your current subscription information will populate here, click 'Pause Subscription'. This will put the subscription on pause for the specific time you choose. A “Resume” button will show in this area when you sign in again to a subscription that is on pause.
