In addition to our extensive listing of safety guidelines

Please visit the National Candle Association’s website for additional safety information.
What is the correct way to extinguish a candle?

Never extinguish a burning candle with water!! Wax and water simply do not mix. When you put water on a burning candle, it can make the flame grow larger. It’s like putting water on a grease fire in the kitchen;the fire can increase uncontrollably.

Using water to extinguish a candle may also cause a glass candle to break! Blowing out a candle can result in accidentally blowing hot wax on you or things nearby.

Always smother the flame! That’s why a snuffer – which robs the flame of the oxygen it needs to burn – is the recommended method for extinguishing any candle.

Are your reed diffuser products toxic or in any way harmful if ingested?

ABSOLUTELY NOT. Despite their best efforts, we often get frantic calls from parents whose children or pets have ingested small quantities of the liquid. Feel confident there is NOTHING harmful in the product. Children and pets may suffer discomfort; it may be from the additive that leaves a bitter aftertaste to discourage additional consumption. Please have your doctor or vet contact the Cincinnati Children’s Hospital Poison Control Hotline at: 800-998-3001.

What causes a candle to burn unevenly?

Drafts again are the culprit – causing the flame to burn to one side. Another reason could be that the holder is not resting on a level surface and the wick is not centered and straight.

Why do instructions on Candle-lite jar candles advise not to reuse the containers?

Normal use and transport can produce unseen weaknesses in the containers. In addition, our formulations and wick sizes are carefully chosen for each container we fill. It is not safe to refill the glass with any candle of unknown characteristics. We do recommend that you continue to enjoy them for storage of small items or collections, but please don’t use them for food or beverage purposes as our glass is not tested for those purposes. And of course, please recycle any glass you do not plan on saving.

Does Candle-lite use lead wicks?

Our wicks contain no lead. Candle-lite has been manufacturing quality candles in the USA since 1840 and has never used lead or metal core wicks. The consumer’s safety is paramount and our goal is to produce the safest and highest quality candle products.

Why do some candles give off smoke?

Once again the key to this answer is proper burning conditions. Always trim wicks to 1/4″ before lighting. If a high flame or smoking is noted during a burn, extinguish, trim the wick again to 1/4″ and relight. Drafts can also be an important factor. They can cause a candle to burn unevenly exposing more wick than necessary. Remember, air vents, open windows and overhead fans all create air currents that will cause the flame to smoke.

Why are there burning instructions on each of Candle-lite's decorative candles?

Each style of Candle-lite home interior candles requires certain special handling to insure your safety and to enhance the enjoyment of your candle burning experience. For example, votive candles should always be burned IN a votive cup, pillar candles ON a plate or pillar holder, discontinue burning when 1/2″ of unmelted wax remains to avoid container breakage. Before lighting always take time to read the important burning instructions on each candle before use.

What do the symbols on the candle bottom burn labels represent?

What you see is the new look in fire safety. These pictograms, or graphic safety symbols, were recently adopted by the candle industry as part of the ASTM standard for candle labelling.

Why do Candle-lite instructions recommend that you discontinue burning filled jar candles when 1/2" of unmelted wax remains?

To avoid any possibility of the flame coming in contact with the bottom or sidewall of the glass container, we recommend you stop burning when there is 1/2″ of hard, unmelted, not liquid, wax remaining. Some wax should remain on the bottom for safety’s sake! Always burn jar candles and all decorative candles on a heat resistant surface.

Why do small balls sometimes form on candle wicks?

This activity is frequently called mushrooming. This is a clear sign to extinguish, trim the wick back to 1/4″ and relight. Take care not to drop any of the trimmings or any other foreign material in the pool of wax. This “mushroom” formation typically will form when the candle is burning too fast.

What is the recommended burning time for Candle-lite decorative candles?

We recommend burning for up to four hours at each lighting to receive the most efficient and safe use of your jar candles. Allow the candle to cool, trim the wick to ¼” and relight.